Refund Policy

You can ask for a full refund of any payment within 14 days of the day it was taken, for any reason. That includes your first payment and every monthly renewal. You do not have to give a reason.

Requests after 14 days are looked at case by case, and always refunded where the law requires it.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle handles refunds for us. To ask for one, use whichever is easiest:

• go to paddle.net and look up your order with the email you paid with;
• use the link in the receipt you were emailed when you paid;
• or write to [email protected] from the email you bought with, and we will arrange it.

The money goes back to the card or account you paid with. Most banks show it within 5 to 10 business days.

Cancelling stops future payments: your plan runs to the end of the period you paid for and is not renewed. You can cancel any time in the app (Settings › Plan and billing › Manage payment), at paddle.net, or by writing to [email protected].

Cancelling on its own does not refund the current period. If you want that payment back too, ask for a refund within 14 days of it.

When a payment is refunded, we also cancel the subscription it paid for, so you are not charged again, and NobodyWaits stops reading new messages. Your workspace stays as it is, so you can download your data or delete your account from Settings.

This policy adds to your rights under consumer law and takes none of them away. Paddle’s Buyer Terms also apply to your purchase, including any right to cancel that consumers have where you live.

Bilawal Atif, trading as NobodyWaits, Dubai, United Arab Emirates. Email [email protected].